We take the privacy of client and end user data very seriously.
We believe that your personal data is your own, and you should control it. Because of this Andzen do not rent, sell or otherwise disclose data to 3rd parties unless we are required to by law.
1. Contact details
This website (the “Site”) is provided by Andzen Proprietary Limited, a company registered in Australia with ABN 45 155 884 996.
Registered Office: Andzen Pty Ltd, 17 Brereton St, South Brisbane, Qld, 4101
Contact Address: Andzen, 17 Brereton St, South Brisbane, Qld, 4101 e-mail: [email protected]
2.1 We are registered under, and process personal data in accordance with, Australia’s data protection laws.
3. Personal Information Collected
3.1 We will only collect personal information about you that you have given, either:
(a) when you register for one of our services; or
(b) if you enquire about one of our services, complete a form on our website or otherwise register your details with us.
3.2 When you register to use the Services you will be asked to provide personal information such as your name, postal and e-mail addresses and contact telephone numbers.
4. Use of personal Information
4.1 We may use personal information for: administrative, operational and marketing purposes and to communicate with you about your use of the Services any changes to the Services. We will only pass on your information to other companies if it is necessary to perform the Services or with your prior consent. Those companies may contact you to inform you of their services and products. Any personal information that you choose to provide to us or to other companies using our Services will only be used in support of the intended purposes stated at the time at which it was collected and subject to any preferences indicated by you.
4.3 If this business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
4.4 We may be obliged to disclose your personal information if required to do so by law.
4.5 Email tracking – If you use our service to register to receive communications via email then messages you receive may be trackable at an individual level, allowing us to determine, for example, opens and link clicks. This information is generally used to help assess the effectiveness of communications so that we can improve them and may occasionally be used to send relevant further communications in response to your actions (e.g. clicking a particular link) or inactions (e.g. not opening an email). You can unsubscribe from email communications at any time using the unsubscription link contained in each message.
5. Other Information
5.1 We may also collect and disclose information to third parties in aggregate (so that no individual members are identified) for statistical analysis and strategic development purposes.
Information about the cookies we use is below. We currently operate an ‘implied consent’ policy, which means that we assume that you are happy with this usage. If you are not, you should either not use this site, delete the cookies after visiting our site or enable your browser’s anonymous usage settings.
6.2 Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. However, if you turn off the cookie function your use of the Services may be impaired.
6.3 Cookies we use on our websites
When browsing our websites we use the following persistent cookies to measure site performance and for analytics purposes.
Google Analytics – we use this service to collect anonymous data to help us understand how our website is being used.
Google WebsiteOptimizer – we use this service to anonymously test the performance of different content variations on pages of our site.
Google Ad Services – we use this service to track conversions of our paid advertising to enquiries and to target display advertising to site visitors (re-targeting) when they visit other sites using Google’s Ad services. User data is anonymous.
Salesforce.com – we use this service to track the source of leads when you complete an enquiry form or open an account with us.
6.4 Cookies we use when you log in to our services
When you log in to an account on our servers
(including our blog) we store a number of session cookies to remember your login and allow us to let you securely access the account on your site. These cookies are strictly necessary for the operation of our services, which will not work correctly without them.
6.5 Social buttons
Many pages of our site contain social sharing buttons for services including Twitter, Facebook, Google+ and LinkedIn. These buttons enable users to share content. In order to implement them we have to load scripts from the relevant social networks, which are outside of our control. You should be aware that such services track your activity all over the internet, including on our site, so if you interact with them they will be recording and possibly using that information. Please check the websites of the relevant social networks for more information and details on how to opt-out.
6.6 Subscription Forms
When you use subscription forms provided by Andzen we use session cookies to allow you to safely and securely complete a form. These session cookies are necessary for the reliable operation of our forms and are anonymous.
7.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
7.2 Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries that do not have similar protections in place regarding your data and its use as set out in this policy. However, we do our best to ensure that your personal information is secure.
8.1 As required by under Australian data protection laws, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. We use industry standard technology to encrypt your personal information. However, the Internet is not a secure environment and we cannot guarantee the security of any information which you send to us.
9. Other websites
9.2 This site uses a tool that collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.
10. Updating your details
10.1 If you wish to update any of your personal details at any time, for example if you change your e-mail address, or you do not wish to receive information about a particular product or service, please update your membership details as instructed on the Site and your details will be updated as soon as is reasonably practicable.
10.2 If you delete your information, other companies with which you have registered via the Services may continue to process your data but they should not contact you without your consent.
11. Access rights
11.1 You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about you, please write to: Privacy Officer, Andzen Proprietary Limited,17 Brereton St, South Brisbane, Qld, 4101, enclosing a cheque for $10 payable to Andzen Proprietary Limited to cover our administration costs.
When writing to us, please state your name, postal address and mobile phone number and provide brief details of the information that you require.
12. Contact us
If you would like to contact us with any queries or comments on our privacy practices, please write to the contact address above or send an e-mail to [email protected]